Summary of Job Description: This individual will be responsible for assisting our commercial team as well as performing a variety of administrative tasks.
**Flexibility with work schedule required to include a majority of weekends as well as high levels of overtime**
Review Tax Statements.
Prepare tax files.
Answer phone calls and respond to clients as well as transfer client calls to appropriate staff.
Provide explanation of services.
Identify, research, and resolve client issues.
Communicate with other departments and management to resolve problems and expedite work.
Recognize, document, and alert supervisors of any issues.
Flexibility with work schedule to include a majority of weekends as well as high levels of overtime.
Protest over-assessed property values.
Attend formal and informal hearings and appraisal review board meetings at Appraisal District.
Provide support to Property Tax consultants.
Assist customer service and data entry teams.
Other duties as required.
Real Estate background preferred.
College degree preferred, not required.
Convey professionalism and inspire confidence.
Strong initiative, independent judgment, and ability to learn.
Professional telephone and customer service skills.
Excellent verbal and written communication skills.
Organizing and prioritizing skills.
Proficiency with Microsoft Excel, Word, and Outlook.